Please calls us and leave a message on the answering machine if necessary. We will call you back as soon as possible – in between therapy sessions. Alternatively, you can also send us an email.
General information and billing
We are elective physiotherapists for all health insurance providers.
For physiotherapy appointments, a prescription by the attending physician is needed. The prescription needs to be approved by the senior medical authority – this can be done either beforehand or can be done by us upon request (Approval not neccessary for ÖGK and BVAEB).
On completion of a therapy series you will receive an invoice, which, after having paid it in advance, you can then hand in for (partial) reimbursement at your health insurance provider (according to their specific regulations). For reasons of reimbursement the invoice will include the treatments as listed on the prescription. All further treatments will be charged separately and privately. In the case you need to cancel an appointment, please inform us not less than 24 hours in advance. Appointments that are either missed or not cancelled in time beforehand will be charged (privately).
For your physiotherapy session, please bring along a big towel and if necessary gym clothes.